gorynqilavest Refund Policy
We're committed to your satisfaction with our family investing education programs. This policy outlines our refund procedures and your rights as a member.
Refund Eligibility Criteria
gorynqilavest offers refunds under specific circumstances to ensure fair treatment for all members. Our refund policy applies to program fees, course materials, and subscription services with varying conditions based on the type of service purchased.
Learning Programs
Full refund available within 14 days of purchase if less than 25% of course content has been accessed. Partial refunds may apply after this period.
Subscription Services
Monthly subscriptions can be cancelled anytime with refund for unused portion. Annual subscriptions eligible for pro-rated refund within 30 days.
Consultation Sessions
Individual consultation sessions can be refunded if cancelled at least 48 hours before scheduled time. Emergency cancellations reviewed case-by-case.
Refund Process Steps
Our refund process is designed to be straightforward and efficient. Most refund requests are processed within 5-7 business days once approved.
Submit Request
Contact our support team via email at info@gorynqilavest.com or call +15818051212. Include your order number, reason for refund, and any relevant documentation.
Review & Verification
Our team reviews your request within 2 business days, verifying eligibility criteria and account status. Additional information may be requested if needed.
Approval Decision
You'll receive an email notification regarding the approval or denial of your refund request, including detailed explanation of the decision.
Payment Processing
Approved refunds are processed within 5-7 business days to your original payment method. Bank processing times may vary.
Important Timing Information
All refund requests must be submitted within 30 days of purchase for consideration. After this window, refunds are generally not available except in exceptional circumstances such as technical issues preventing access to purchased content or documented medical emergencies.
Refund Scenarios & Conditions
Full Refund Scenarios
Technical issues preventing access, course cancellation by gorynqilavest, duplicate charges, or billing errors. Processing time: 3-5 business days.
Partial Refund Scenarios
Subscription cancellations mid-cycle, course completion over 25% but under 50%, or program changes affecting delivered content value.
No Refund Scenarios
Course completion over 75%, requests beyond 30-day window, promotional pricing changes, or violation of terms of service.
Payment Method Processing
Refunds are processed using the same payment method as the original transaction. Credit card refunds typically appear within 5-10 business days, while PayPal and bank transfers may take 7-14 business days depending on your financial institution's processing times.
For payments made via wire transfer or cryptocurrency, processing may take additional time and may incur processing fees. Alternative payment arrangements can be discussed on a case-by-case basis for international members where original payment method refunds are not feasible.
Need Help with Your Refund?
Phone: +1 (581) 805-1212
Address: 244 Bartley Dr, North York, ON M4A 1G1, Canada
Our customer service team is available Monday-Friday, 9 AM to 6 PM EST